Failed Sending Data To iTunes

MetaX is a movie tagging program that will search the internet for information and write out tags into an mp4 or m4v file. It interfaces with Amazon, tagChimp, B&N and IMDB.

Failed Sending Data To iTunes

Postby mike3107 » Mon Dec 05, 2011 3:55 pm

Hi, I have the latest paid for version, but when I tag a film it says "Failed Sending Data To iTunes", has anyone got any ideas on how to fix this please.
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Re: Failed Sending Data To iTunes

Postby danhi » Tue Dec 06, 2011 8:52 am

What version of iTunes are you running? Have you rebooted since the last time you updated iTunes?
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Re: Failed Sending Data To iTunes

Postby mike3107 » Wed Dec 07, 2011 4:40 pm

iTunes 10.5.1. and yes have re booted.
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Re: Failed Sending Data To iTunes

Postby mike3107 » Wed Dec 07, 2011 4:46 pm

I have also noticed when I start Metax a warning comes up saying could not connect to itunes.
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Re: Failed Sending Data To iTunes

Postby danhi » Fri Dec 09, 2011 10:49 am

I'm running 10.5.1.42 and it seems to work on Win7 64 bit. Can you post a listing of your MetaX directory, maybe you're missing a file?
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Re: Failed Sending Data To iTunes

Postby mike3107 » Fri Dec 09, 2011 1:10 pm

Hi, I am not sure how to get a copy of my directory up on here so I have typed the files that are in the directory as they are listed and they are as follows.

Thanks

AxInterop.QTOControlLib.dll
banner.jpg
Interop.ITDETECTORLib.dll
Interop.iTunesLib.dll
Interop.QTOControlLib.dll
Interop.QTOLibrary.dll
libmp4v2.dll
metax.chm
MetaX.exe
metax.ico
MP4V2VBWrapper.dll
QTOControl.dll
QTOLibrary.dll
releasenotes.txt
startup.m4v
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Re: Failed Sending Data To iTunes

Postby danhi » Sat Dec 10, 2011 2:31 pm

I found another reference to this error having to do with running iTunes with different credentials that MetaX. How are you running iTunes?




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Problem with iTunes - Retrieving the COM class factory error 80080005
« on: September 27, 2009, 10:23:49 pm »

I don't expect people will see this error in normal operation, but here is the cause and workaound to fix or avoid.

The "Retrieving the COM class factory" error 80080005 can be caused if Chapter and Verse is run using different user credentials than those used to run iTunes.

I experienced it when I started iTunes as a normal user (even with admin privileges) and then I started Chapter and Verse with the "run as administrator" option. In this situation the 80080005 error occurs due to security/privilege issues.

There are three options to avoid or eliminate this error:

1. The error can be avoided by making sure you start both Chapter & Verse and iTunes with the same user credentials.
2. One way to ensure the same user credentials is to make sure iTunes is not running when you start Chapter and Verse. Then allow Chapter and Verse to start iTunes (which it does automatically) when it adds the audiobook to your library. Since it is started by C&V it will have the same user credientials.
3. Go to Run... and type dcomcnfg and hit enter. This will bring up the component servces snap-in. Select computers, My Computer and then DCOM Config. Find the iTunes icon under the DCOM Config. Right-click on the iTunes icon and select the Properties context menu option. This will bring up a dialog box. Select the Identity tab. On the Identity tab select the radio button named "The interactive user" and click Ok.
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Re: Failed Sending Data To iTunes

Postby meinjuneer » Sat Dec 10, 2011 2:59 pm

I'm also having the issue. When I check the preference for writing to iTunes it comes up with the following error:
“Problem with attaching to iTunes: Retrieving the COM class factory for component with CLSID {DC0C264-1415-4644-875C-6F4D769839BA} failed due to the following error: 80080005.”

I'm using iTunes 10.5.1 (x64). Odd thing is that I just finished repairing an issue with iTunes (it lost it's ability to burn). Other than a couple issues, I think this is a completely awesome program. I had been waiting to find something like this.
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Re: Failed Sending Data To iTunes

Postby meinjuneer » Sat Dec 10, 2011 3:33 pm

I found if you start MetaX (it didn't start iTunes) and pick the Write to iTunes box, then iTunes will start and everything is good.
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Re: Failed Sending Data To iTunes

Postby mike3107 » Mon Dec 12, 2011 4:12 pm

Thanks for the replies, have tried these and still the same problem. Fails to connect to iTunes to update.
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